How do I return an item?
~We strive to satisfy our customers.
~Due to sanitation, tea can NOT be returned.
~If you are displeased with purchased teaware please email eric@fragrantcup.com and explain your concerns.
~Only Store Credit can be refunded for tea.
~teaware can be returned within 7 business days if unused for a refund, not including shipping.
~If the teaware arrived broken, please email a photo of the broken item/s
and I will refund your purchase not including the shipping cost.
~If you received the wrong goods, don't open your tea or use any items, email eric@fragrantcup.com along with your order # and a list of the teas/teaware you happened to receive.
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